10 key messages concerning remote monitoring

  1. For patients with cardiovascular implantable electronic devices (CIED), remote monitoring (RM) is the standard of care.
  2. Prompt patient enrollment and maintenance of regular connectivity, with long-term adherence to RM accomplished by individualized patient and caregiver education, is essential to an effective RM program.
  3. Adequate staffing using both clinical and non-clinical personnel, with appropriate patient-to-staff ratios and dedicated time to perform defined roles and responsibilities, are essential for managing RM clinic workflows.
  4. Clinical staff in the RM clinic should be appropriately educated and/or certified and participate in ongoing quality assurance and improvement programs.
  5. Programming alerts specific to device type and indication with established mechanisms for promptly dealing with high-priority alerts can moderate increasing data volume and workload for RM programs.
  6. Communicating RM device results with patients, their health care providers, and the patient electronic medical record in a secure and confidential manner should be accomplished according to individual device clinic workflows.
  7. A relationship between RM clinics and device manufacturers for bidirectional exchange of ideas for staff training, patient education, patient care services, and management of safety advisories and recalls is imperative.
  8. Use of third-party resources may offer financial and practical benefits for dealing with increased device clinic volume.
  9. Implantable loop recorders require immediate connectivity to RM with special programming needs based on the patient’s clinical indication for the implantable loop recorder.
  10. Alert-based RM that relies on continuous connectivity, enables extended time intervals between in-office device interrogations.
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